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IT Analyst

Job Category: Technical
Location: Oakland, FL
Job Type: Full-time Hybrid

Why Work Here?:

Competitive Wages – Excellent Benefits – Career Opportunities

IT Analyst is a hybrid full-time salaried position with benefits including Health, Dental, Vision, Company match IRA, Paid time off, and Paid holidays.

Scope: Manage and maintain MSP Client IT infrastructures and assist the Director of Technology with in-house escalation from the technical team.

Your responsibilities will include:

  • Setup, install, & maintain end-user servers, network, and workstations
  • VMWare and Hyper-V virtualization setup & maintenance
  • Windows Server 2012/2016/2019/2022 setup & maintenance
  • Windows 8, 10, 11 setup & maintenance
  • Microsoft Exchange, SQL, and Active Directory Maintenance & Support
  • Amazon Web Services, Microsoft Azure, Office 365, and other IT Cloud-based services
  • Troubleshoot and provide corrective action on client computer IT systems
  • Computer Network Configurations and Support
  • Firewalls Configuration and Support
  • Workstation & Server Applications
  • Maintain strong Internet security and minimize threat levels
  • On-site visits to client locations primarily in and around Orlando & Central Florida
  • In-House Service Desk technical support
  • Maintain cutting-edge technology services for clients
  • Utilize Internet and Internet tools for clients
  • Interact with current and new customers
  • Draft & Maintain client documentation
  • Time entry & detailed update in company Ticketing System
  • Thorough company documentation and Workflow Management

Position Requires:

  • Excellent oral and written communication and strong organizational skills
  • Managed IT Services or IT Department experience
  • Microsoft SQL Maintenance experience
  • Microsoft Exchange experience
  • Setup, Configure, and Maintenance of VMWare & Hyper-V
  • Firewall configuration and maintenance experience
  • Remote Management & Monitoring experience
  • Knowledge of Cloud-Based Services
  • Skills necessary to learn and demonstrate the aptitude for all detailed aspects of the job
  • Maintain a professional image, be courteous and be customer service oriented
  • Minimum 2 years advanced education or certifications
  • SonicWALL product experience is a plus
  • ConnectWise & Labtech experience preferred
  • SCO Unix & Linux Server experience a plus
  • Availability to work after-hours/weekend on-call schedule with advance notice
  • Valid driver’s license and transportation
  • Non-smokers only

Benefits of Working for Computer Business:

Computer Business offers excellent benefits for you and your family. We care about our employees and their immediate family members! We believe in a balanced work-life and have developed programs and benefits plans to support that ethic, such as:

  • Growth opportunities with company paid training
  • Remote and onsite hybrid position
  • Medical, dental, and vision plans
  • IRA with employer match
  • Paid Time Off and Paid Holidays
  • Company issued cell phone, laptop and other devices
  • Gym membership discounts
  • Team-building activities
  • Lunch and learns
  • Company provided healthy snacks, fruits, and beverages
  • Other employee events

Covid-19 Safe Work Environment Computer Business adheres to and strictly enforces all safety measures recommended by the CDC to prevent the spread of Covid-19. Computer Business is taking every measure to protect our team members and affiliates against Covid-19. These measures include:

  • Providing PPE to team members for in-office and onsite work
  • Hand Sanitizer stations through the office
  • Remote work

Computer Business is a Drug Free Workplace

Computer Business Consultants, Inc. and its subsidiaries are equal opportunity employers. Employees of Computer Business and applicants for employment shall be afforded equal opportunity in all aspects of employment without regard to race, color, religion, political affiliation, national origin, disability, marital status, gender, or age.